V1.2 | Last reviewed and updated: 30/05/2023
Data controller: Houghton & Wyton Community Shop
Houghton & Wyton Community Shop understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of Our Site;
means this website, www.hwcommunityshop.com
HOUGHTON & WYTON COMMUNITY SHOP LIMITED a Community Benefit Society No. RS007390 whose registered office is at The Green, Houghton, Cambridgeshire PE28 2AX (“the Service Provider”).
(Retained EU Legislation) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) in conjunction with the Data Protection Act 2018.
The General Data Protection Regulation (“GDPR”) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). It also addresses the transfer of personal data outside the EU and EEA areas. The primary aim of the “GDPR” is to give control to individuals over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
“Data Protection Law”
All legislation and regulations in force from time to time regulating the use of personal data and the privacy of electronic communications including, but not limited to, EU Regulation 2016/679 (the “GDPR”), (“UK GDPR”) the Data Protection Act 2018, and any successor legislation or other directly applicable EU regulation relating to data protection and privacy for as long as, and to the extent that, EU law has legal effect in the UK.
Legal Grounds for using your personal data
We only collect the minimum information needed to provide a useful and personalised service. We may use your personal information if it is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.
Our legitimate interests include:
- Administering, improving and expanding our services
- Implementing and improving our security measures
- Growing our business and informing our marketing strategy
- Marketing & advertising
- Fulfilling agreements with other organisations
Information About Us
Our Site, www.hwcommunityshop.com is owned and operated by Us.
What Does This Policy Cover?
What Data Do We Collect?
- business/company name
- contact information such as email addresses and telephone numbers;
- IP address (automatically collected);
- web browser type and version (automatically collected);
- operating system (automatically collected);
- a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);
All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
How Do We Use Your Data?
All personal data is stored securely in accordance with the principles of the EU Regulation 2016/679 (the“GDPR”), (“UK GDPR”) the Data Protection Act 2018, and any successor legislation or other directly applicable EU regulation relating to data protection and privacy for as long as, and to the extent that, EU law has legal effect in the UK.
You do so in a fair and legal manner;
We use your data to provide the best possible products and services to you. This includes:
- Providing and managing your Members Account;
- Providing and managing your access to Our Site;
- Personalising and tailoring your experience on Our Site;
- Supplying Our products and services to you;
- Personalising and tailoring Our products and services for you;
- Responding to communications from you;
- Supplying you with email newsletters and alerts that you have subscribed to. You may unsubscribe or opt-out at any time by clicking the link at the bottom of the in the newsletter.
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email using, telephone, text message and post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
How and Where Do We Store Your Data?
Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
We only keep your data for as long as We need to in order to use it as described above, and/or for as long as We have your permission to keep it.
Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein.
Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
If you are an Our Shop Member we store your name and email address on a marketing automation system called Mailchimp, in order to send you regular News about Members-only related issues and information. You can unsubscribe from email marketing communications quickly, easily and at any time. All you need to do is click on the ‘Unsubscribe’ link included in each newsletter.
Do We Share Your Data?
We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, ß and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates and partners. Data will only be shared and used within the bounds of the law.
In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
How Can You Control Your Data?
When you submit information via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails).
You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
Your Right to Withhold Information
You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at firstname.lastname@example.org.
Right To Complain
You have the right to complain to the Information Commissioner’s Office (ICO) if you think that We have:
- failed to respond to your request for information
- refused your request
- failed to send you all of the information you asked for
- failed to comply with the time limit for information
The ICO will expect you to have first raised your concerns with Us before submitting a complaint. To make your complaint, you can use the form on the ICO website.